Customer service is important to us. Our goal is to always serve customers in a courteous and professional manner. Participants of our programs who feel they have not received exceptional customer service may complete a
Grievance/Complaint Form (PDF) or complete the online
The City of Phoenix Housing Department does not discriminate on the basis of race, color, national origin, religion, sex, disability or familial status in admission or access to its programs. If you need to request a reasonable accommodation or free language translation services, please call 602-262-6794. For T-T-Y or other such accommodations please use 7-1-1 Friendly.